Shipping Policy
Shipping Method & Shipping Time
We ship goods via Fedex/Canada post/Hongkong post/USPS/EMS/or other international ship method to you.
Usually it takes 5-15 business days within Canada or 10-15 business days to USA, remote area needs longer time (25 business days. Also some items will be shipping from Hong Kong. It will take 15-20 business days to Canada and USA.
See Table Below
Shipping Method Estimated Shipping Time Item Location Track no.(yes or No.) Fedex 5-9 business days a08 Cart Bag, travel mate hybrid bag, c6/c7 range bag, t07/t05/t01 travel cover, ObamaShoes, sb01/s02 shoe bag, warm up swring trainer, umbrella Toronto, Canada Yes, track on Fedex.com Register Mail 15-20 business days Range Finder, 160 Wiffle Balls 160pcs, Impact Contact Bag, iron covers China Yes, trackable(CN post) Canda Post/HongKong Post(depends on availability) 9-20 business days wiffle balls 36pcs,zero friction tees, finger support,magnet tee,ball clean tube,crysstal ball marker,hybrid cover Toronto/ HongKong(depends on availability) No
NOTE: Currently we only free ship big size items(golf bags, travel covers etc.) to Canada and USA continental only. Inquire us the actual rate if you are from other areas.
Small size golf accessories are available to be shipped wordwide.
Shipment Address Change
New shipment Address: if you want the parcel shipped to other address rather than the default address verified by PayPal, please notice us via email to sales@a99golf.net. Once you decide to buy. We don't take any responsibility on extra cost of re-delivering caused by late notice of shipping address change.
Receiving signature
Please be advised all our parcel sent out does not require a receiver signature (but can be traced online when it's on a carrier's system), which means the parcel will be dropped at your front door if nobody is home. If you do need receive the parcel in person and leave signature to carrier, please pay extra $3 to us for the signature service charged by the shipping company.
Return Policy
Please contact us by email or phone prior to any item return. We may deny any refund claim without contact in advance.
If you are not happy with the received item, you can return it to us within 7 days after reception.
We will exchange the defective products. However, we only pay the resending fees on our side. Upon we receive the returned product and the manufacturing defects are confirmed, we will offer one extra golf product with equivalent value to the return postage cost as compensation. Please be advised it is mandatory to send us some clear and close shot photos about the defective products by email before we approve any item return.
In all item return cases, buyers are supposed to pay the shipping cost at their own sides. This postage cost is non-refundable.
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